Electric Miles absent from MyChevrolet app - Chevrolet Volt Forums: Chevy Volt Forum
 1Likes
  • 1 Post By jlsoaz
 
LinkBack Thread Tools Display Modes
post #1 of 4 (permalink) Old 11-08-2017, 07:42 PM Thread Starter
Junior Member
 
Join Date: Nov 2017
Posts: 1
Electric Miles absent from MyChevrolet app

I have a 2017 Volt which I bought in June 2016. I use the MyChevrolet app on my phone a lot. Recently, the "Electric Miles" information under Vehicle Status is missing. There is still a place for the information, but there is no number there. I have been going around and around with OnStar technical support with no resolution so far. I just got my monthly vehicle diagnostic email from OnStar, and it was also missing the Electric Miles information. (Last month's email was OK.) Is anybody else seeing this issue? Thanks.
hanes is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 11-10-2017, 12:41 PM
Junior Member
 
michael621's Avatar
 
Join Date: Jun 2017
Location: Ocean Shores, WA
Posts: 10
Yes, no electric miles in the app for me either!

2017 Volt Premier - Loaded with this and that
michael621 is offline  
post #3 of 4 (permalink) Old 12-01-2017, 12:40 PM
Junior Member
 
Join Date: Dec 2017
Posts: 1
None here, either. It hasn't worked since October.
jason0x21 is offline  
 
post #4 of 4 (permalink) Old 12-09-2017, 08:04 PM
Junior Member
 
Join Date: Dec 2017
Posts: 1
Quote:
Originally Posted by hanes View Post
I have a 2017 Volt which I bought in June 2016. I use the MyChevrolet app on my phone a lot. Recently, the "Electric Miles" information under Vehicle Status is missing. There is still a place for the information, but there is no number there. I have been going around and around with OnStar technical support with no resolution so far. I just got my monthly vehicle diagnostic email from OnStar, and it was also missing the Electric Miles information. (Last month's email was OK.) Is anybody else seeing this issue? Thanks.
same or similar issue here. I bought in mid-October 2017 a used 2013 Volt and don't recall having once seen any "miles" or anything on the phone app or on the web, and I can't get Voltstats.net to work yet. I was discussing this the last few weeks on another forum not affiliated with GM and there are a number of us there. After 2 or 3 customer service phone sessions, when I realized how many people this was affecting, I decided not to bother with this any more, until there is indication of GM fixing the issue.

Also, I am not going to consider paying for any non-free level of OnStar until this is fixed, so my trial will run out, and so be it.

Also, I think we should start a poll to get an informal sense of what percentage of drivers indicate having this issue.
Richardd962 likes this.

Arizona
2013 Volt purchased October 2017
jlsoaz is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Chevrolet Volt Forums: Chevy Volt Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome